Privacy Policy
Introduction
Morrison Commercial Pty Ltd (referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant Victorian real estate laws.
By engaging with our services, you consent to the practices outlined in this policy.
1. Personal Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, date of birth, and government-issued identification.
- Contact Information: Phone number, email address, and physical address.
- Property Details: Information related to property ownership, transactions, and preferences.
- Financial Information: Bank details, payment information, and financial history (as required for certain transactions).
- Employment Information: Occupation and employer details (if relevant to your application).
We may also collect additional information as required by law or specific to a transaction or service.
2. How We Collect Personal Information
We collect personal information directly from you when you:
- Enquire about or engage our real estate services.
- Fill out forms, agreements, or surveys.
- Communicate with us via phone, email, or in-person.
- Visit our website and interact with its features (e.g., cookies).
We may also collect information from third parties such as:
- Publicly available property databases (e.g., Land Victoria).
- Referrals from other businesses or professionals.
- Financial institutions or credit agencies (with your consent).
3. Purpose of Collecting Personal Information
We collect, hold, use, and disclose personal information to:
- Provide real estate services, including property sales, leasing, management, and appraisals.
- Facilitate property transactions and meet contractual obligations.
- Conduct marketing and promotional activities (with your consent).
- Comply with legal obligations, such as reporting to regulatory bodies.
- Improve our services and customer experience.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Regulatory authorities such as Consumer Affairs Victoria or the Australian Taxation Office.
- Third-party service providers, including legal advisors, accountants, and marketing agencies.
- Financial institutions and mortgage brokers involved in property transactions.
- Other parties as required by law or with your consent.
We will not disclose your personal information to overseas entities without your consent unless required by law.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Measures include:
- Secure electronic storage and encrypted communications.
- Physical safeguards for printed documents.
- Access controls and staff training on data protection.
6. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information.
- Request corrections to inaccurate or incomplete information.
- Opt-out of direct marketing communications.
To exercise your rights or raise concerns, contact us using the details below.
7. Cookies and Online Data Collection
When you visit our website, we may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
8. Updates to This Policy
We may update this policy from time to time to reflect changes in legal or business requirements. The latest version will always be available on our website.
9. Contact Us
If you have questions, concerns, or complaints about this policy or our handling of your personal information, contact us at:
Morrison Commercial Pty Ltd
1st Floor, 244 Boundary Road, Braeside VIC 3195
03 9586 9999
sales@morrison.net.au
We are committed to addressing your concerns promptly and in accordance with the Australian Privacy Principles.